Delivery Options

CHRISTMAS TREES

DELIVERY SERVICE

A delivery fee of £7.50 will be charged on all trees.

Trees are available for delivery from 1st - 23rd December in Oxfordshire. If you require your tree earlier please email us when ordering.

The software on our website is set to accept orders from postcodes prefixed by OX only. If you live in Oxfordshire but your postcode is declined please contact us by email: info@oxfordchristmascompany.co.uk

For economy we try to group deliveries that are in the same area. We do not guarantee delivery on the day requested although we aim to achieve this when possible.

You will need to select your delivery date when ordering your tree. Use the comments box to relay specific instructions. We will then contact you to confirm delivery details.

If you have to change the date please notify us by email seven days in advance.

If you have ordered tree accessories or decorations these will usually be delivered together with your tree.

SET-UP SERVICE
This service is popular with clients who purchase the Large and Extra Large trees.

Prices are:
4ft: £10.00                  7ft: £17.50             10ft: £27.50

5ft: £12.50                  8ft: £20.00             12ft: £30.00
6ft: £15.00                  9ft: £25.50

For convenience, we advise that you order and pay for your Set-up service when ordering your tree. This service is available at the point of delivery but payment must be made upon delivery and set up.

Please note: if we are setting up your tree you must provide a suitable tree stand. Suitable stands are available in our online shop or can be provided, and must be paid for, at the point of delivery.

In order for us to install your tree we will need access to your property. If we cannot gain access we will endeavour to contact you and may leave the tree in a safe place. If this is not practical we will retain possession of the tree and arrange a new delivery date, which will be subject to a modest delivery fee dependent on the location. We reserve the right to retain the installation fee when access to your property is denied.

ACCESSORIES
We only deliver to UK addresses.
Because of the busy time of year and stresses placed on Royal Mail, we use a courier service to deliver all accessories, unless they are ordered in conjunction with a Christmas tree.
If you order accessories without a tree there will be a postage and packaging fee of £5.95.
If your parcel has not arrived within seven days please contact us via email.
For any enquiries regarding delivery or any other aspect of our service email us at info@oxfordchristmascompany.co.uk