Delivery Options

CHRISTMAS TREES

A single delivery fee of £7.50 will be charged on all trees. The fee is per order and not per tree. 

Trees are available for delivery from 1st - 23rd December, in Oxfordshire. If you require your tree earlier please email us prior to placing an order.

The software on our website will only accept orders for trees from postcodes prefixed by OX. If you live in Oxfordshire but your postcode is declined, please contact us by email: info@oxfordchristmascompany.co.uk

We reserve the right to change your delivery date if there are a cluster of deliveries in your area on a different day, however, this is rare and wherever possible we will aim to meet your required date. 

You must select a delivery date when placing your order. Use the comments box to relay specific instructions, such as where to leave the tree if you will not be home. 

You must notify us of any change of delivery date by email two days in advance.

Accessories and decorations will be delivered together with your tree.

In order for us to install your tree we will need access to your property. If we cannot gain access we will endeavour to contact you and may leave the tree in a safe place. If this is not practical we will retain possession of the tree and arrange a new delivery date, which will be subject to a further delivery fee. We reserve the right to retain the installation fee when access to your property is denied.

ACCESSORIES

We only deliver to UK addresses.

Because of the busy time of year and stresses placed on Royal Mail, we use a courier service to deliver all accessories, unless they are ordered in conjunction with a Christmas tree.  

If you order accessories without a tree there will be a postage and packaging fee of £5.95.

If your parcel has not arrived within seven days please contact us via email.

For any enquiries regarding delivery or any other aspect of our service email us at info@oxfordchristmascompany.co.uk